Team Dynamics

Who this program is for

This program is aimed at teams and their leader or manager who are struggling to work harmoniously together.

This is also a useful program for newly formed teams or teams who have experienced significant change such as a restructuring or downsizing program.

What to expect on this program

Based on studies of the major contributing factors of team breakdowns, this program explores competencies and skills in six key areas of human-to-human interactions:

• Commitment communication: When under pressure, friction can occur when people don’t follow through on commitments or fail to communicate when they are likely to miss a deadline. This module covers how to obtain clear agreements with accountability, how to make a complaint constructively when commitments are being broken, and how to repair trust when commitments are broken.
• Unconditional response-ability: Issues can arise when team members blame variables they do not control for errors, poor results or missed deadlines. We address this victim mentality, offer ways to empower people in situations they previously felt they couldn’t control and look at how to constructively address situations where someone has passed the blame.
• Constructive criticism: Negative feedback is both tough to give and to receive. We practice ways to relay even the most negative message in a positive light.
• Difficult conversations: Awkward topics often go unspoken, but this usually means that the situation gets worse. We explore how to skillfully address difficult issues that become “un-discussable” in an organisation and conduct blameless discussions so we can learn from mistakes without stifling creativity.
• Essential integrity: We explore how to align our actions and words with our values, even in difficult situations. When our ethics and morals are called into play, the process, not just the outcome is important.
• Working under opposing viewpoints: Having different perspectives can be beneficial for teams if they know how to work with them. We look at how to communicate constructively when opposing viewpoints are in play by differentiating between opinions and facts, and allowing them to coexist for the purpose of learning. We also discover how to realign with a common value.

Learning outcomes

Participants leave the program equipped with:

• a deep understanding of the underlying dynamics that hinder successful teamwork and collaboration;
• a reminder to be aware of and connect with the uniquely human parts of each other;
• and the communication tools to be successful.

How participants learn

This one-day program is an even split of theory and practical exercises. Participants learn through reflection on shared experiences, teaching games, coaching and facilitation. This approach helps participants take an in-depth look at their self-leadership to create meaningful and memorable learning experience.

This program can be delivered face-to-face or virtually and uses a variety of teaching and learning modes.

Participants will benefit from

• Fun, relaxed and interactive sessions that go beyond standard professional development programs
• Highly experienced trainers with decades of leadership and coaching experience in an industry relevant to them
• A holistic approach that develops their mind, soul and spirit
• Learning that fits within a tailored development program