The Team Coaching Skills for Managers, Leaders & Coaches program balances theoretical knowledge and practical application rooted in the values and specific business reality of your organisation.
The program is delivered face-to-face or virtually as a Zoom workshop and uses a variety of teaching and learning modes. It includes a virtual follow-up group coaching session four to six weeks after the initial three-day workshop.
Following the completion of each session, participants receive additional resources (e.g., recommended books, podcasts and videos) and set an on-the-job assignment that will further reinforce the learning objectives.
Participants learn via:
- trainer-led facilitation grounded in team coaching and training principles;
- interactive exercises and discussion;
- exercises that emulate real workplace experiences relevant to the participants to trigger curiosity, self-awareness and readiness to experiment; and
- mentor support by email for up to one month after program completion.
Ahead of the workshop, participants will receive an invitation letter that includes self-reflection questions to encourage participants to come to the workshop curious and ready to participate.
The Workshop Experience
DAY 1: Coaching Foundations
- Setting the scene – introduction and warming up
- What memorable leaders do differently
- The 3 hats of a manager and why coaching matters
- What is coaching and what is not coaching
- How to Coach – a step-by-step guide for an effective coaching conversation
- The key skills triangle: Clarifying – Exploring – Discovering
- Three levels of listening
- Listening so you know what questions to ask and reflections to share
- Evening assignment – a fun activity to help the day’s learning stick
DAY 2: Teams and Performance
- Discovering the difference between individual achievement versus team achievement
- The magic of teams – who you can become when you work together
- Essentials of team dynamics and assessing the development of your team
- Knowing your role – how being a team coach is different from being a leader
- The team coaching process – key steps and a few guidelines
- Backward goal setting – starting with the future in mind
- Coaching to ensure accountability
- Another fun evening assignment to keep participants curious
DAY 3: The Team Coaching Toolbox
- Using the four dominant styles of communication to share strengths and needs
- Creating a shared identity and purpose
- Creating team agreements and process goals
- Coaching through conflicts and setbacks
- Using celebration as inspiration
- Wrap-up: a session of reflection and commitment to empower participants to implement the learning