Optimize your team

How to get the most from your team, effectively manage conflicts & work together with optimal success


“How do I get the most from my team and optimize the way we work together, and how do I manage our conflicts?”

Teams can be complex entities and don't always work at optimum levels. This seminar helps teams re-align, optimize and rebuild. This off-site approach allows teams to take time away from the workplace for a fresh perspective. The MBTI and the Thomas Kilman are used as well as brainstorming, games, role-play and goal setting. This helps sort out issues, propose new ideas, look to the future, and understand the team's raison d'être, mission and vision. Teams come away with a sense of focus, increased confidence and are prepared for the real "game" ahead.

The MBTI identifies an individual's preferred style of communication and provides guidance on how they can modify that style to be more effective and avoid areas of misinterpretation between people of different types. Prior to the seminar, participants go online and take the MBTI in their preferred language. The facilitator conducts a 30-minute interview with each participant and then prepares the aggregate MBTI information creating a team profile and team similarity index. At the offsite, each participant receives a printed report with his or her personality preference, also called the “type”.

During the seminar the Thomas Kilman is used to safely open a discussion about conflict, to reveal patterns and look at instances when one conflict behavior is productive and when choosing another style would be more effective. A thirty-question profile, benefits of the TKI tool are:

  • A pragmatic, situational approach to conflict resolution
  • Demonstrates how and when to use the five conflict-handling styles effectively
  • Helps to initiate safe and productive dialogue to deal with conflict situations

Key competences skills

  • Team building
  • Leadership
  • Problem-solving
  • Stress management
  • Psychological type theory
  • Conflict management
  • Organizational development
  • Improving communication across differing communication styles
  • Negotiation
  • Project and time management
  • Preferred supervision style and work environment
  • Organizational change and development

Key learning outcomes

The goal of the team event is to increase team morale, motivation, confidence and effectiveness.

The MBTI is systematically debriefed, providing a logical, coherent structure into work-related activities. By aggregating individual MBTI scores, a team score and team similarity index are produced, providing a valuable tool for analyzing team effectiveness and development areas. Understanding individual differences also help teams identify the particular talents that each individual brings to their role, thus reducing potential sources of misunderstanding and conflict. The MBTI specifically supports team development by:

  • Focusing on how people take in information and how they prioritize that information to make decisions.
  • Enhance people's understanding and comfort with their own work styles, while constructively identifying potential areas of development.
  • Reducing unproductive work by improving communication.
  • Identifying individual and team areas of strength and weakness.
  • Helping individuals understand how different perspectives and methods can lead to useful and effective problem solving and then match specific task assignments to certain MBTI types.
  • Predicting potential problem area and helping team members to appreciate and work with the strengths of others.

The Thomas Kilman helps by offering a pragmatic, situational approach to conflict resolution. It helps understand how and when to use the five conflict-handling styles effectively (compete, accommodate, collaborate, avoid, and compromise). Additionally, it creates a safe and productive platform for dialogue to deal with conflict situations


3 days: 2 days off-site + 1 day preparation time

Addition information

  • MBTI Introduction to Type booklets

MBTI Interpretive Report for Organizations:

  • MBTI Team Report
  • Thomas Kilman booklet