Communication + Collaboration + Coaching
Sign up for this facilitated learning experience and gain the tools and skills that will enable you to lead, and to communicate and collaborate with others in your eco-system.
Make things happen and be effective in a world of complexity and constant change.
Learn how to
- Collaborate without a team
- Lead without authority
- Have more influence
- Communicate with courage
- Coach with confidence
- Get the job done in a matrix
As a result of participating you can expect to…
- Use effective communication techniques to get your message across
- Communicate high level messages to teams and networks with confidence and clarity
- Understand the impact of verbal and non-verbal communication
- Confidently manage resistance and overcome objections
- Be authentic when communicating under pressure
- Be confident dealing with challenging conversations
- Perceive situations from many points of view and choose the best way forward
- Distinguish between influence and manipulation
- Recognise the benefits and value of Emotional Intelligence at work
- Use basic human psychology models like TA and simple tools like PAC to build stronger relationships and conduct better conversations
- Understand the Basic Human OS and know how to use it to everyone's advantage
- Know how to use the AID model to give and receive meaningful feedback
- Understand coaching as a communication skill and performance dialogue
- Know the purpose of a coach and how it applies to your role
- Be familiar with the basic skills and toolkit of coaching
- Know how to use the GROW model to navigate different kinds of performance dialogues including coaching
- Be more practiced as a coach