Alan is a management consultants in China who integrates coaching skills into Selling and Service training courses. Topics include Coaching Skills, Magic of Language, Consultative Selling, Customer Service, Coaching Leadership, and Communication Skills.
Alan incorporates both Western styles and Chinese features in his courses. He stresses participation, yet emphasizes instruction and facilitation. He connects training with participants’ actual work situations. It produces a practical and inspirational learning environment. Alan has received very favorable feedbacks from participants.