Building on the latest business literature and concepts (The Long Tail, Crowdsourcing, Wisdom of the Crowds, etc.) this is an in-depth, nuts-and-bolts workshop into how to use hot new tools and best practices to build environments for collaboration and communication within your organization. Whether you’d like to promote a new initiative or create a feedback culture, new media tools can make your job easier, more inclusive and faster to complete.
Which new media tools are best for your organization? How can you harness new media to your advantage? How can you reach out to your internal and external customers in new and productive ways? These are the areas we explore in this program.