Becoming an Effective Leader

Move from first level operational manager to developed and competent leader.


This participative program provides the link managers need to move from first level operational management to the more developed competence of leadership. Building on existing skills and workplace experience, the programe xplores the shift required to see the bigger picture for the future of the team/department/organization and is a development program suitable for managers with 2+ years of operational experience.

Key competencies addressed and learned in this programme

  • Leadership
  • Strategic Planning
  • Visioning
  • Delegation Skills
  • Succession Planning
  • Team Building
  • Communication Skills
  • Coaching and Feedback

Key learning outcomes

During the programme, participants will develop a greater capability to shift from a strong operational management capability to organizational leadership in their development of future business and individual potential, to meet and exceed strategic challenges in tandem with the delivery of short-to-medium term results.


2 days

Additional information specific to this program

Participants will be provided with pre-course activities to generate ideas and prepare for leadership-style thinking, which will be of value during the workshop.
There will also be appropriate post-program activities to embed their experience on the program into their workplace activities.

Materials required

An appropriate room suitable for up to 15 participants, flipcharts, pens, paper, projector.
Informal breakout space for up to 5 groups, depending on participant numbers, would be of value. A post-course booklist will be provided for optional further reading